Support

All the topics and resources to help you.

Guides

We all need a little help sometimes.  Our guides are designed to help you on your way for creating fresh forms online. You’ve got this!

System Requirements

To start creating fresh forms, you will require an internet connection.  Forms are often sent as a URL so you will require whoever is filling out your form to have an internet connection as well.  They can click on the URL which will take them to your kick ass form to complete and submit.

Browser Requirements

Easy Peasy Forms is a web-based data collection system that provides state-of-the-art form solutions and services. For accessing a form, you can use any browser (that supports JavaScript) running on any type of operating system i.e. Windows, Mac, Linux, etc.  The supported (but not limited to) browsers are Firefox, Google Chrome, Safari, Opera, and Internet Explorer 9.0 or higher.

Note: You must enable “JavaScript” and “cookies” on your browser for proper opening of a form. Cookies will help in revisiting and reopening of partially completed forms.

Smartphone / Mobile

Easy Peasy Forms is fully compatible with smartphone browsers that support JavaScript. Go nuts!

Clearing Browser Cache

Sometimes you might need to clear your browser cache to view updates and changes within the app. Follow the steps below dependent on your browser

Chrome:

    1. Go to chrome://chrome/settings/clearBrowserData
    2. Tick on “Empty the Cache”
    3. Choose “From the Beginning of time”
    4. Click “Clear Browsing Data”
  • Internet Explorer (IE):
    1. Click the “Tools” menu bar.
    2. Choose “Internet Options”
    3. On the “General” tab,
    4. Click “Clear History”
    5. When it asks, “Delete all items in your History folder?”
    6. Click “OK”
  • Safari on OSX:
    1. Click Safari
    2. Click Reset Safari
    3. Uncheck everything but “Remove All Website Data”
    4. Click Reset
  • Safari on Windows:
    1. Click the “Cog” on the right side of the search bar
    2. Click Reset Safari
    3. Uncheck everything but “Remove All Website Data”
    4. Click Reset
  • Opera:
    1. Click Opera
    2. Click Preferences
    3. Click Advanced
    4. Click History
    5. Click the “Empty Now” button in the same row as Disk cache

Easy Peasy Forms Glossary of Terms

Will be prepared at the end

FAQ

Frequently Asked Questions.

Is there a way to redirect users depending on how they answer the Form?

Currently, this option is not available in EasyPeasyForms, because redirection and wrong logic may lead to wrong selection of responses. EasyPeasyForms provides very simple and clear designing techniques that help a survey administrator to design attractive Forms.

Does Easy Peasy Forms charge a fee for using integrations such as payment processors?

No, Easy Peasy Forms do not charge for any integrations with others parties including payment processors.  The only Fee will be associated with your package that you have availed

Can we use Joomla without a Plugin?

Yes, if a normal Form “JavaScript” embed is not working on your Joomla page, you can turn-off your Joomla setting to allow for HTML and JavaScript code.  This makes Easy Peasy Forms compatible with Joomla without the use of a Plugin.

Can Trial or Free Accounts send Confirmation and Notification Emails?

The “Trail/Free account” period on Easy Peasy Forms is 15 days. You can enjoy these 15 days (trail period) with almost every available option.

My Form is violating the Terms of Service

You will be warned, if you are violating the terms of services by collecting sensitive data like Credit card information, Bank account information, Social security numbers, Passport numbers, Driver’s license numbers, Tax identification numbers, Usernames, Passwords collection, File uploads that are, or could be collecting any sensitive information.

If we enable SSL and embed the Form, will it still be secure?

Easy Peasy Forms is all SSL site. The Form created on Easy Peasy Forms are secured even the Form is embed on unsecured website or webpage.

Easy Peasy Forms on Smartphone/Mobile

Easy Peasy Forms are fully compatible with smartphone’s browser that support JavaScript.

Third Party Login (Google Sign-In)

Currently, EasyPeasyForms do not allow login from third parties like Google Sign-in, Facebook Sign-in, Twitter Sign-in etc. The reasons for restricting only to EasyPeasyForms account is security and privacy of personal data.

System Requirements

To fill a Form on EasyPeasyForms, you must have an internet connection and must be online. The forms are normally sent to you as URL. Click on a form-URL and starts responding.

Keep in mind some optional requirements that may help you in resolving issues with forms.

Browser Requirements

EasyPeasyForms is a web-based data collection system that provides state-of-the-art form solutions and services. For accessing/retrieving a form, you can use any browser (that supports JavaScript) running on any type of operating system i.e. Windows, Mac, Linux, etc. The supported (not limited to) browsers are Firefox, Google Chrome, Safari, Opera, and Internet Explorer 9.0 or higher.

Note: You must enable “JavaScript” and “cookies” on your browser for proper opening of a form. Cookies will help in revisiting and reopening of partially completed forms.

Publishing a Form/Survey

Different methods are used to publish your form or survey in Easy Peasy Forms. The selection of any publishing method depends on the types of respondents or users. Always use the publishing method(s) that is acceptable and convenient to your audience/respondents. Inappropriate method may lead to low response rate. You can use mixed mode (more than one method) for publishing a form or survey. You can use the following publishing methods:

Security and Privacy

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SSL

EasyPeasyForms is all SSL. Every form supports SSL. EasyPeasyForms is secure even embedding a form on unsecure webpage or website.

Form Creation should be easy peasy